Self Service
Kind tips
1. Please select the relevant query and submit it for review. After successful submission, the customer service specialist will handle it for you immediately.
2. After submitting for review, you can use [Question in progress] to view the review results of the work order you submitted.
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photo
Proof
Image Upload Guidelines
Please ensure the uploaded image clearly shows the TID number. Uploading unrelated or inappropriate images may lead to failed deposit verification. Repeated violations may result in a temporary or permanent restriction from submitting support tickets.
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Video
Only MP4/MOV/AVI/MKV/WMV formats are supported, and the file size cannot exceed 50MB
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Only PDF files are supported, and the size cannot exceed 50MB.
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